Important Stuff to Consider

• What fabric can I use in my quilt?

  

• What might I get charged extra for?

  We have a very efficient process for making our quilts, and our prices reflect that. If you follow our instructions, you won't  be charged extra! Below are the reasons you will be sent an invoice once we receive your shirts:

  • - T-shirt side too small for the panel size you ordered ($5 each)
  • - Fronts of shirts not separated from the backs of shirts ($1 each)
  • - Repairing holes in a shirt ($5 per shirt)
  • - Non-t-shirt material requires a backing ($5 each) to reinforce the integrity of the fabric, this includes: rally towels, tracksuits, some button down shirts, and some mesh. Please see 'What Fabric can I use in my quilt?' for more clarification.
  • - Shirts that may need to have extra fabric added to them to better center the graphic on the finished quilt panel ($5 each). This is common on undersized tank tops, some v necks, and shirts with images very close to the neck line. This greatly improves the appearance on a finished quilt.
  • - Removing a zipper, or any other embellishment that may damage our machines ($5 per shirt)

  Other custom charges may apply and your invoice must be paid to receive your quilt back.

• How do I make changes to my order?

  Changes to your order must take place before you send your t-shirts. In your order confirmation, there is a link where you can change your address, upgrade to larger quilts, or change your fleece color. After you edit your order, you will receive a new email confirmation and link to print your new packing slip, which must be included with your t-shirts.

• Can I customize the layout of my quilt?

  Arranging the layout of your shirts costs an additional $25. You can add this to your order using the "edit order" link in your email confirmation. Once you have purchased this option, you can lay your shirts out in the order that you want them on the quilt and take a photograph. The photograph must be clear, color, and printed and sent in the box with your t-shirts and your new packing slip. We will NOT follow grids, numbered t-shirts, drawn pictures, or t-shirts stacked in the order that you want them.

• What if I ordered more than 1 quilt for my order?

  If you ordered more than 1 quilt, please use 1 box and separate each order into separate bags within the box. Please be sure to seal these bags and ensure they will remain separated during shipping. Make sure to note the fleece color in each bag for each order.

• What's the most affordable way to ship my shirts?

  By removing the sides of your t-shirts that you don't want on the quilt, you will significantly reduce your shipping weight and costs! We highly recommend a free flat rate box from the United States Postal Service. 

• Order Expiration, Refunds, and other Billing information

  Your order expires 3 months after you purchase the quilt. After 2 months, your order is non-refundable. Sending notes or other custom work will require extra fees and cause delays.

Questions?

Check out our FAQ for more information, and if you still have questions, email madeinusa@projectrepat.com.